Mobility Site - View Single Post - 2003

dougproctor · 06-26-03, 05:13 AM

Rang Dell again about this "free upgrade if you bought your Axim after 23rd May" taken from the Dell Community Website. This only applies in the States, not the UK!! Second class service yet again! I was told by this representative that new Axims from today were going out with 2003 on them, contrary to what another chap said an hour ago that it had not even been received in the UK yet. Does anybody in that Company they know what they are doing? Have two of them got the same story?
I am disappointed and although I like the machine, I think the after sales and customer care service suck!! That's if you can get through a Customer Care agent anyway, rather than being put through to Technical Support which I don't want.
What a farce!

06-26-03, 05:13 AM	#2 (permalink)
dougproctor Aximsite Minor League Join Date: Jun 2003 Posts: 141 Location: Gosport, UK PDA: Axim X50V Carrier: Orange Laptop: Acer iTrader Rating: (0) Thanks: 0 Thanked 0 Times in 0 Posts View MyPDA	Even more information! Rang Dell again about this "free upgrade if you bought your Axim after 23rd May" taken from the Dell Community Website. This only applies in the States, not the UK!! Second class service yet again! I was told by this representative that new Axims from today were going out with 2003 on them, contrary to what another chap said an hour ago that it had not even been received in the UK yet. Does anybody in that Company they know what they are doing? Have two of them got the same story? I am disappointed and although I like the machine, I think the after sales and customer care service suck!! That's if you can get through a Customer Care agent anyway, rather than being put through to Technical Support which I don't want. What a farce! __________________ Doug Currently Dell Axim X50V. Back after 2 years away. Not enough room for what I've been through in the past 12 months!