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Old 12-19-05, 07:37 PM   #5 (permalink)
kccraig
Aximsite Prospect
 
Join Date: Nov 2004
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Originally Posted by jweller
Today, I called Dell and UPS will arrive tomorrow to PU my new Dell X51V. The new product has many issues for me to spend time with hard resets, soft resets, telephone calls, etc.

Maybe it's time to look at other PDA's like HP or wait several months for Dell to work out the bugs.....

What do you think?

Will return to my Dell Axim X3i...........

Have a great day!
I also returned mine today, after having a lockup during a bluetooth synchronization. The A04 update would not install, and the customer service representative told me today that new hardware will be released in January to address the problems.

It seems there is much more that is defective than just WM5. I did ask if they planned to provide hardware replacements to all current X51v owners, and was told YES. However, I have had so many misleading and incorrect statements in the past few weeks that I am no longer willing to take anyone at Dell at their word.

I still like the hardware (the design fits well in the hand), and will probably purchase again when the replacement comes out and gets a clean bill of health. I just have better things to do than provide free engineering services to Dell and Microsoft doing alpha-testing on their products. :iconbangh

Hopefully the next release will come up to beta-release standards.
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