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Originally Posted by catamount
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downloaded activesync 4.1...when axim X51v (two days old) placed into cradle...computer pings and pongs...task bar say 'new hardware axim X51v'...and nothing else happens...
i open activesync and it says 'no connection'...and it will not connect
after trying all sorts of things with dell support in 8 hours...they suggest it is a cradle/wire problem...if it was, then the computer would not respond when i put axim into cradle...
is problem pda or activeync?
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I'm having the same problem right now. Can't get the X51v to connect to my Toshiba laptop but it works fine with my desktop. I have both the cradle and Dell travel USB cable. I've tried everything. It seems related to my Laptop somehow. I tried turning off the Windows firewall, tried uninstalling everything and reinstalled (both AS 4.0 & 4.1), cleared the registry, did a "repair" ActiveSync, plugged, unplugged, turned off, turned on, etc... and still it doesn't want to connect. With my desktop, it worked on the first try (with AS 4.0 even, didn't even bother turning off firewalls or anything!?)