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Originally Posted by catamount
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downloaded activesync 4.1...when axim X51v (two days old) placed into cradle...computer pings and pongs...task bar say 'new hardware axim X51v'...and nothing else happens...
i open activesync and it says 'no connection'...and it will not connect
after trying all sorts of things with dell support in 8 hours...they suggest it is a cradle/wire problem...if it was, then the computer would not respond when i put axim into cradle...
is problem pda or activeync?
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Are you running Norton on your computer? If so disable it and try again. I had a similar porblem with my Axim X51. It connects, syncs, etc as long as norton is not running.
Hope this helps.
Bob