StopTheBus

Hardware Problem.

The phone jack on it is....well....let say...below standard to keep it mildly.

If you want to go the Warranty route, you can, but then it's like cherry picking.

You can fix it yourself, like I did, which is pretty easy.

I was in a hurry to get it fix so no pics, sorry.

Tool Need:
T5 screwdriver
Small flathead screwdriver
Small phillip screwdriver
Glue

Problem 1:
The contact point in the jack does not spring back when the plug is remove causing no contact which does not route the sound back to the speaker.

Problem 2:
No sound (mono, crappy when touch) comes out of the speaker/headset. The pins on the jack are pin through holes, but they are too short to go through the holes, so they just resting against the holes with no solder on them.

Solution 1:
A. Disassemble:
1. Remove battery cover and battery.
2. Remove T5 screws under the rubble feet at the corners.
3. Pry open cover with flathead screwdriver, it's a little tight
4. Carefully remove the MIC wire connector.
B. Repair:
1. Insert a plug into the jack.
2. Bend the metal contact tab on the jack (at the end of the plug, on top) down until it's close to but not touching the bottom contact
3. Remove the plug and test, you're good to go.

Solution 2:
A. Dissassemble:
5. Unscrew the 4 small philip screws around the metal plate and remove the plate.
6. Unplug the ribbon cable from the back of the pcb using the flathead screwdriver (should pop right up)
7. Remove the back cover
B. Repair:
1. Push/Clamp the jack hard against the PCB and solder the pins/holes.
2. Test, and if it works good then glue the jack to the PCB.

Reassemble:
Pretty much self explainatory. Don't forget the ribbon and Mic cable.

I will try to take mine apart again for pictures.

Good Luck

__________________
MB Slogan:
If it's not a lemon, it's probably built by somebody else.