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Frankly dell really do excel at sucking the fat one with regards to customer service. Why should people who have bought their Axim in the last month get stiffed by having to pay out another £22 for the upgrade. Just spoke to a sales rep who said that you had to have bought it between the 6th June and now to get a free upgrade. (She didn't even realise they were selling it - had to give her the ref code of the site before she would believe me!!!) Pointed out that Microsoft site said they recommended the 23rd May onwards (bought mine 26th!) but all I got was I'm sorry sir, but that is company procedure!!! Add to that having to take a day off work to wait for the delivery (have to use a courier can't just use normal mail for a CD - Company procedure again!) and frankly I am struggling to see why I should bother upgrading.
It is a great shame that the Axim is one of the best PPC's out there, cos otherwise I certainly wouldn't recommend Dell to anyone.
(Rant Over!):p
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