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A colleague of mine has just gone through the same process as yourself, dwizzo. He has managed, after 40-odd minutes to get through to the Team Leader of Dell Ireland Customer Support, and is sending the Team Leader weblinks to Dell, Microsoft and the Dell forum (where the Moderator says that US customers will get a free upgrade if they have a 23/05/2003 or newer Axim) … I'll keep you folks informed…
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