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If you have your contacts in Outlook (not Outlook Express, but the full version), and if that version is Outlook 2003 running on Windows XP and if you have the XP firewall turned off (or ActiveSync has been added as one of the exceptions), and you are using ActiveSync V4.1, and you are using direct USB connect to the PC (no USB hub), and you installed AS V4.1 BEFORE connecting the Axim to the PC - THEN you should be able to sync with no problems......
CJ
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