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Desktop Firewall Applications
Firewall applications are designed to block network traffic and secure the desktop PC from incoming network connections. Since ActiveSync utilizes TCP ports for data transfer with Windows Mobile-based devices, you may need to explicitly allow this traffic to be un-blocked by Firewall applications. To do so, you must add ActiveSync application processes into the Firewall Programs Exception List.
Troubleshooting:
If you are currently running any of the following Firewall Applications and wish to enable ActiveSync, please consult the detailed steps described below to add ActiveSync application processes into the Firewall exception list:
Sygate Personal Firewall
TrendMicro PC-cillin Internet Security 2005
Norton Personal Firewall
Zone Alarm Security Suite
McAfee Personal Firewall
For additional firewall software not mentioned above, please consult your firewall application documentation on how to add ActiveSync application processes to the exception list.
Note: ActiveSync files include:
Wcesmgr.exe
Wcescomm.exe
Rapimgr.exe
Ceappmgr.exe
These application processes are located in the ActiveSync installation folder (C:\Program Files\Microsoft ActiveSync\ if installed in C drive with default settings).
ActiveSync also uses the following TCP ports for communication to/from these processes:
990
999
5678
5679
5721
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