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mgordo · 01-17-06, 11:52 AM

I'm adding my own experience here, suffered last night past midnight, so that Scobad won't think he's alone.

Brand new out of the box.
Eight-plus hours of charging.
ActiveSync installed from "Getting Started" CD.
Axim 51v plugged into USB 2.0 port.
WinXP Home OS.
Axim in cradle with power supply.
PC recognizes USB connection.
WinMobile acknowledged by Device Manager under "Network Adapters".
Appears on WinExplorer as "Mobile Device".
Axim software up and running showing Start screen.
PC ActiveSync 4.0 says "Connecting..." for...EV...er.

Soft restart.
Upgrade to ActiveSync 4.1.
Spend an hour with a Dell chat technician's cut/paste solutions, interspersed with some puzzling Engdu. After an hour he (she?) writes "Boot computer and try that. It always works. Bye."
Booted computer, tried "that", did not work (shocked?).

Next: I'm going to install ActiveSync 4.0 from the CD on my laptop at work and go through the setup process there. If the results are the same, I will install on a fresh-from-the-box Dell desktop.

Last: If it still does not synch up, I will send it back for a refund and buy HP4700 (as described elsewhere in this forum along with a link to a comparison review. Wife's works flawlessly).

If I find a process that works, I'll post it here. I like the look and feel of the Axim. I'm excited about integrating it into my heavy work demand and schedule. I'll be an excellent reference for the product if I can get the synch to work.

Good luck, Scobad.

Your fellow sufferer,

Gordo.

01-17-06, 11:52 AM	#10 (permalink)
mgordo Aximsite Prospect Join Date: Dec 2005 Posts: 4 Thanked 0 Times in 0 Posts	You're not alone I'm adding my own experience here, suffered last night past midnight, so that Scobad won't think he's alone. Brand new out of the box. Eight-plus hours of charging. ActiveSync installed from "Getting Started" CD. Axim 51v plugged into USB 2.0 port. WinXP Home OS. Axim in cradle with power supply. PC recognizes USB connection. WinMobile acknowledged by Device Manager under "Network Adapters". Appears on WinExplorer as "Mobile Device". Axim software up and running showing Start screen. PC ActiveSync 4.0 says "Connecting..." for...EV...er. Soft restart. Upgrade to ActiveSync 4.1. Spend an hour with a Dell chat technician's cut/paste solutions, interspersed with some puzzling Engdu. After an hour he (she?) writes "Boot computer and try that. It always works. Bye." Booted computer, tried "that", did not work (shocked?). Next: I'm going to install ActiveSync 4.0 from the CD on my laptop at work and go through the setup process there. If the results are the same, I will install on a fresh-from-the-box Dell desktop. Last: If it still does not synch up, I will send it back for a refund and buy HP4700 (as described elsewhere in this forum along with a link to a comparison review. Wife's works flawlessly). If I find a process that works, I'll post it here. I like the look and feel of the Axim. I'm excited about integrating it into my heavy work demand and schedule. I'll be an excellent reference for the product if I can get the synch to work. Good luck, Scobad. Your fellow sufferer, Gordo.