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Well, it really is true. It all depends on who you talk to. I was on vacation last week, so I didn't get a chance to call Dell until today, and the first guy I talked to said he is sending me a replacement unit. I didn't have to argue, complaign, or anything. I said the exact same thing that I did to the other person last week, and this time I am getting a replacement unit. That seems kind of odd to me that it all depends on who you talk to. They have set circumstances in which to replace units, or not to, but in the end it all depends on who you talk to.
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Devices: Motorola Q, Samsung i600, Voq Professional Phone
Accessories: Jabra JX10, Sandisk 2GB miniSD, Leadtek 9537 BT GPS
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