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The below is the message I got when I sent the error report to Microsoft, this error only happens when I try to run ActiveSync at my windows xp at laptop. Is it really a device driver issue as described by Microsoft? It never happen before....
Error caused by a device driver
Thank you for submitting an error report.
Problem description
A device driver installed on your computer caused the problem; however, we cannot determine the precise cause. To troubleshoot the problem, please see Getting help.
Getting help
Depending on which situation is applicable to you, please do one of the following:
* If you are running Windows Server 2003 you may experience crashes if you have adjusted the Hardware Acceleration setting. Microsoft recommends that you set the Hardware Acceleration setting to None for server systems. To check your Hardware Acceleration setting, go to the Advanced section of the display properties dialog box.
* If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
* If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
* Updated drivers might be available on the Microsoft Update website. At Microsoft Update, you can have your computer scanned and, if there are updated drivers available, Microsoft Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Update.
* For information about Microsoft support options, visit Microsoft Product Support Services.
Additional Technical Information
* Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
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