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Originally Posted by Khris
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The point trying to be made here, is that Dell is at the mercy of HTC as to updates and ROM releases. If HTC is holding out on releasing a new update, Dell (and us) have to sit and wait. We can complain to Dell all we want, and they in turn can put pressure on HTC, however it's an indirect complaint every time we contact Dell.
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Bingo. Khris summed up the point I was intending to convey very well.