kmkumarans

Hi
I am a newbie with Axim. I got an Axim 51v 2 days back and since then I am trying to sync it with my HP PC (running Windows XP home sp2) using active sync. All the time when connected through cradle Activesync could not detect my system. When I use File --> Connection setting --> connect it says "Your device was not detected". I tried the following:

1. First I installed Activesync 4.0 from Dell supplied Getting started CD and tried to connect using cradle, I got a wierd message saying some logfile was deleted (I am not sure of this message)
2. Then I installed Activesync 4.1 from windows website. Then I tried connecting my device to the laptop using cradle, I can see the messages "New hardware found", "your new hardware is installed and ready for use". But activesync in PC could not detect my AXIM.
3. Then I disabled my Norton Firewall and Anti virus and tried to connect still same problem.
4. I tried a soft reset of Axim and restart of PC
5. I tried reinstalling Activesync 4.1 couple of times
6. In all the above attempts I ensured that the device is connected only after the laptop has started completely and activsync is working.
7. I am able to sync using Infrared.
8. I checked device manager, no unknown/anamolos USB driver was found.

Request help.

Thanks in Advance
Muthu