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You have my sympathies. I called to cancel an order I placed 6/23 so I could take advantage of the 15% discount. I never got my 2nd confirmation email and the order never showed up on my status page. So I replaced my order with no trouble...2nd confirmation email came right away and the order showed up fine on my status page.
As I checked my status page tonight I got a big surprise! My first order has not been cancelled, the 2nd order is still there and now I have a 3rd order ... hehe! I have 3 copies of the PPC2K3 upgrade on order. OY!
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