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Originally Posted by gmd
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Bad news, it stopped working again today. So frustrating! What good is a PDA that can't remind you of your appointments? Who cares if it can do all these fancy things, it's pretty much useless without doing the simple things.
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I absolutely concur. I've had this happen 3 times since November, with all versions of the ROM upgrade (A01, A04, A06).
It appears to be a long standing problem throughout the CE/PPC/WM5 continuum, and absolutely unacknowledged/admitted by Microsoft. I suffered it during my first break from Palm usage (an iPAQ 3800), and still remember the amazement when, after returning to Palm, the Palm beeped at its first appointment.
Dell knows about it, according to the 3rd-level U.S.-based tech I've spoken with. As you've discovered, the only fix seems to be a hard reset.
I've got a (bogus) recurring meeting set up every morning, to serve as an early warning that the alarm functionality has once again quit working.
Good luck!