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Please don't cry! ;)
Sounds like you are just missing a video codec. Choose either ac3.cabs.0.71.zip 131416 20,202 or ac3.setup.0.71.exe 97280 30,171. The cab file you will have to copy to your Axim to install (i.e., copy file over to your Axim, locate the file using File Explorer and then tap on it to install); the setup file you can install from your desktop while connected via ActiveSync.
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