Through a lot of searching, found the following link that described a method of getting rid of the 85010014 error with Outlook and ActiveSync and there was no un-installing and re-installing!! Did a lot of installing before finding it... :-(

http://www.sb.com.au/jasjar/activesync_4_0.html

Scroll down the page until you find:

"1st October: I solved my ActiveSync problem with Error 85010014!"

Randy

This works with the x50v as well.
Frank

THIS HAS FIXED MY LAPTOP!!!

thx
Giorgio

did you have to insdert the cd??? i am getting this error only on my work issued (and controlled) laptop. i'm a bit learry of trying this just in case i mess something up.

anyone ahve any ideas on this??s hould i not try this on my work laptop if i don't have the cd for re-install?? is it possible tat they could have installed it differntly on my laptop and it would require the cd??

no need to insert any cd...
the above fix does work

Go right ahead.

I had to insert my Microsoft CD becuse it was trying to look for a .cab in order to complete the uninstall.

ok just a few more things---

will i lose my folders that i have created (offline)?
will i need to restablish my connection settings for outlook?

the more i think about this, the more concerned i get since this is after all a work laptop and they would NOT be happy if i was tinkering with this sort of thing???

any ideas?

problem solved (at least for now anyway)

i deleted the partnership and upgraded to AS 4.1

thanks for the help folks.

gov

I applaud the effort as a hack and last resort effort, but this is a horrible solution...

better to have a solution than nothing

_______

Oly8080

Handspring Prism --> Axim X51v

Post all your A06 logs here -
A06 Update logs

Add to the list of
Applications that work with WM5

this is a poor solution because the problem reoccurs every sync

My situation was a bit different...I have Office 97, but with Outlook 2002 as provided with the Dell Axim. In Control Panel Outlook 2002 was listed separately, and I found that a Repair installation also got rid of the 85010014 error (at least for now).

so far, none of these suggestion has worked for me. starting to think it has something to do with using outlook 2003 at work (which works fine) and 2002 at home, which gives me the error.

Big Dave

Upgraded to X51v ROM L11 Successful
AS 4.5 and also Vista
Extended battery
Innopocket Magnesium Case - Sweeeeet
PPX3k Rocks! I wish they would get back to work on it.



X5 (now belongs to my wife)
PPC2002 Upgraded to WM2003
AS 3.8
3800mAH Mugen Power Battery

   

hey big dave--

not sure about your issue, but i can tell you that i was using outlook 2k3 on both machines and still getting the error code.

what worked for me was deleting the partnership, installing version 4.1, restarting my laptop, and re-establishing the connection. so far so good (knocking on wood).

it seems there are a host of "fixes" for this error message, which leads me to believe that there is something else underlying here.

oh well--i can hope for the best. this darn axim is easily the most bugg ridden thing i have ever seen.

Dear randy
I can not use this link due an error page, do you have another link to this page?