gov

Hello--

My work issued laptop uses black ice firewall. i can not get my 51v to synch because of it. when i turn it off, the axim is recognized. i still have issues with the outlook error code, but that's the story for another day when the firewall is on, it spins ans spins and spins . . .

so my question is--any black ice users that know how to allow the axim to be let through??? i was able to corret the same issue on my desktop running norton internet security, but i can not figure out how to do the same on black ice.

thanks in advance.

gov

tomcat724

I have the same exact issue with my work computer. The only way I can get it to sync is to turn off the firewall, sync it up, turn the firewall back on. Does anyone know what to change the settings to in black ice to allow the axim without having to turn off the firewall?

jcondon

Desktop Firewall Applications
Firewall applications are designed to block network traffic and secure the desktop PC from incoming network connections. Since ActiveSync utilizes TCP ports for data transfer with Windows Mobile-based devices, you may need to explicitly allow this traffic to be un-blocked by Firewall applications. To do so, you must add ActiveSync application processes into the Firewall Programs Exception List.

Troubleshooting:
If you are currently running any of the following Firewall Applications and wish to enable ActiveSync, please consult the detailed steps described below to add ActiveSync application processes into the Firewall exception list:

Sygate Personal Firewall
TrendMicro PC-cillin Internet Security 2005
Norton Personal Firewall
Zone Alarm Security Suite
McAfee Personal Firewall


For additional firewall software not mentioned above, please consult your firewall application documentation on how to add ActiveSync application processes to the exception list.

Note: ActiveSync files include:
Wcesmgr.exe
Wcescomm.exe
Rapimgr.exe
Ceappmgr.exe

These application processes are located in the ActiveSync installation folder (C:\Program Files\Microsoft ActiveSync\ if installed in C drive with default settings).

ActiveSync also uses the following TCP ports for communication to/from these processes:
990
999
5678
5679
5721

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