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Old 02-21-06, 05:04 PM   #1 (permalink)
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Active sync problem

Getting the following message;
Synchronization cannot be started because you are not able tol og on to the network and access information. Restart your desktop computer and sync again.

The only part that is not getting sync are the NOTES but the rest is OK

Thanks for all the help that you will give me as I would like to solve this problem
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Old 02-21-06, 06:52 PM   #2 (permalink)
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Claude,

take a look a MS Article 305544 - Notes Do Not Synchronize with Device Through ActiveSync

at: http://support.microsoft.com/kb/305544/en-us

(talks about Outlook PST file being damaged)

Hope this helps.

Russ
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Old 02-21-06, 07:56 PM   #3 (permalink)
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Claude,

found that article when working the same error msg on friends Axim.

But, we found for our issue, if we opened Outlook prior to sync'ing it worked normally. (Task manager only had one copy of Outlook running.)

If we sync'd prior to opening Outlook, then activesync would open a version of outlook that had permissions issues (and we get the error msg). Then if you opened Outlook you would find two versions of outlook running in Task manager.

So try opening Outlook prior to sync'ing.

The wonderful world of Microsoft.

Russ
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Old 02-21-06, 08:02 PM   #4 (permalink)
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Would one of your file be on a network and when you Sync your file no access to the network is available.
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Old 02-25-06, 09:52 AM   #5 (permalink)
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pst files

Found out that I had 3 .pst files, and now will try sync with different ones that see what was origianl one used. That might be my problem
Thanks for your help
Merci a Frenchy
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