dacessn

Hello all...looking for a little help to correct what is likely a minor problem though is resulting in my pulling my hair out because I can't fix it...I just can't get my 51v to sync properly with my computer...keep getting "ActiveSync encountered a problem on the desktop" with support code 85010014. I did configure Outlook prior to installing the ActiveSync software. Thanks for your help.

Frenchy

I would remove ActiveSync and reinstall. Something went wrong during the installation. Do this -> reboot PC and make sure Outlook is not started by leaving the Axim off the cradle. Delete the Mobile Device (in ActiveSync File -> Delete Mobile Device) Remove AcitveSync -> reboot again -> reinstall ActiveSync

__________________
.

Frenchy

dacessn

Thank you very much for your help...ActiveSync is now working great!

EngrPaul

ActiveSync 4.2 final is out, it lists exactly this as one of the fixes.

__________________
"I'm a perfectionist, but not very good at it yet."