ricksimons

Greetings all. I have a confusing ASync issue and have exhausted my escalation options (google, other power users, company support desk).

Environment:
Win XP Pro
Outlook 2k3 SP2
Axim x50v A01
ASync 4.2.0 (upgraded yesterday from 4.1)
ASync option for calendar is to sync ALL

Situation:
Random appointments do not sync to Axim. These can be appointments sent to me from others, and ones I add to my calendar myself. Some are recurring, some are not. I can go into outlook and change a property of the appointment (time, date, private status, etc.) but it still does not sync to the Axim. ASync fires up but it doesn't "go across".

What i've tried so far:
upgrading ASync
hard resetting Axim
deleting my pst and redownloading everything from the exchange server and doing a hard reset to get a clean first sync on the Axim
deleting all appointments and starting over (some still are not syncing)
took my home machine out of the equation and am just syncing at work

The confusing part is the variables. Some appointments sync, some do not. Some that don't are recurring, some are not. Some that don't are ones I created, some are from others. I'm out of ideas. I've stopped using OWA to see if that was doing something, but I can go to my calendar and create an appointment right now and there is a 30% chance it won't sync over to the Ax.

soetwa

Hi,

I have quite the same problem. My environment is:
Win XP Pro (SP1)
Outlook 2k3 SP1
Axim x51v A04 (German version!)
ASync 4.2.0
ASync option for calendar is to sync 1 month (but I've tried with different settings, it doesn't work).

I don't use OWA, so it seems to be independent of that. Sometimes I get a message that says that some items from the desktop could not be synced with "Support Code 1". I haven't got a clue what that means.

Do you have any ideas what to do yet?

Jonathan7007

Searching, too, for the meaning of "Support Code 1" I have found nothing in Microsoft KB, other forums. Did you folks come up with anything? My problem seems to be appointments, too, as that is what the AS interface lists as: not synched. I was going to search for a pattern... perhaps there is none, based on your experience, Rick.
Ouch! Appointments was going to be the cornerstone of my Outlook use to keep track of teaching blocks and what was taught in any one block/day.

I use Outlook2007 B2. Axim x51v WM5.
Final Outlook version may be available as a "trial" in two weeks. Perhaps that will help, but this is looking like an ActiveSync problem.

Anyone have a suggestion?

Jonathan Rawle
5th grade Teacher