Yesterday afternoon I downloaded Active Sync off of Microsoft's website and installed it. After connecting my device to the USB cradle I received an error that my device was unable to sync w/ the MS Exchange server. The host PC that I run AS off of is on the same domain as the server (I’m not sure if this plays a role or not...)
Either way, in an effort to restore connectivity to the Exchange Server I deleted the connection profile both on the device and the host PC. When AS pops up w/ the connection wizard it instructs me to plug the USB cradle into the PC, then place the powered on device in the cradle. "Active sync should automatically detect your device" - this NEVER happens.... I've tried any combination of reinstalling active sync, soft * hard reset of the axim, numerous reboots of the host PC post uninstallation & reinstallation.... I've scoured over the MS support documents trying all suggestions they offer, still no sync!
I am the very NOT proud owner of a literally $500 paperweight.
Please, anyone, help!
Thank you so much!
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"Artificial intelligence is no match for natural stupidity"
Just this afternoon I downloaded and installed ActiveSync V4.2, replacing the V3.7.1 that I had been using.
I followed the instructions and in particular the detailed instructions for adding the ActiveSync application processes into my firewall's exception list. I did not disable my firewall nor antivirus nor antispyware during the installation. I did make the firewall rule changes prior to attempting an activesync.
It all seems OK so far. I've done a few syncs, I've rebooted my PC and soft reset my PDA, I've installed some software onto the PDA.
However, I am not using nor syncing Outlook eMail, only Calendar, Contacts, Tasks, SplashID, PocketQuicken, and Files.
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UPDATE: Although, it does appear that there are now several processes that perpetually run on the PC, consuming resources and locking a log file so that it grows uncontrollably.
%USERPROFILE%\Local Settings\Temp\WCESLog.log
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I tried 4.2 and it really is a crock; I went back to 4.1 which is happy to sync everything from my X5 - X51v; having said that it does get all cranky from time to time but on the whole reasonably stable for AS :-)
I tried 4.2 and it really is a crock; I went back to 4.1 which is happy to sync everything from my X5 - X51v; having said that it does get all cranky from time to time but on the whole reasonably stable for AS :-)
4.2 seems to be working fine for me, with the reservation regarding the unbounded growth of that log file (which I have "corrected").
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The recommended ZoneAlarm Configuration gave ActiveSync more than it needed in my implementation, so I modified it, denying ActiveSync the ability to act as a server and to send mail and it seems to still work, and a bit faster.
Just this afternoon I downloaded and installed ActiveSync V4.2, replacing the V3.7.1 that I had been using.
I followed the instructions and in particular the detailed instructions for adding the ActiveSync application processes into my firewall's exception list. I did not disable my firewall nor antivirus nor antispyware during the installation. I did make the firewall rule changes prior to attempting an activesync.
It all seems OK so far. I've done a few syncs, I've rebooted my PC and soft reset my PDA, I've installed some software onto the PDA.
However, I am not using nor syncing Outlook eMail, only Calendar, Contacts, Tasks, SplashID, PocketQuicken, and Files.
I'll have a look at the "instructions" you linked in your post; I found a USB connection troubleshooting guide but it was much different than the one you referenced.
Thanks for your insight on this issue.
__________________
"Artificial intelligence is no match for natural stupidity"
Good luck! In the back of my mind there is a little voice telling me I was just lucky and that A\S is just toying with me and laying in wait for the opportunity to self-destruct.
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Upgraded to AS v4.2 - Now it's all hosed!
