tRySt

Dell Axim x50v
WM 5
Rom A01
ActiveSync 4.2
Outlook 2003

I also have Norton Systemworks 2006 which does NOT include Firewall upfront.

Any one have any ideas on being able to get my axim to sync w/ my lappie.

mtgeorge

Is this a new problem or have you never been able to sync PIM data? Check AS settings to make sure they are selected to sync.

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tRySt

Never been able to and yes the options were selected correctly.

c3p0

And you do have Outlook installed on your PC???

Don't get upset with me asking. I had a similar problem with a friend. He kept saying it wouldn't sync with his email. Well, I finally discovered he didn't have any Office products installed on his PC. He was trying to sync with his Web Based email. So I have to ask.

c3p0

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tRySt

yes it is installed...just to make sure i uninstalled both outlook express and outlook 2003 and then reinstalled 2003 only and it still will not work....maybe its time for a reformat and reinstall of windows xp pro....hmmm

any thoughts anyone?

rcab

Did you check the activesync settings on the pda beside the activesync setting on the computer ?

tRySt

no i didn't i will try that when i get home from work....

what should the settings be?

tRySt

here is a picture of my error screen...

does this help?

tRySt

nobody has any ideas or thoughts?!?! damn....this sux.....reformat lappie

sar840t2

Are you using multiple Outlook profiles like the error message suggests? If you, it should be prompting you for the right profile when you synch (and also when you start Outlook). Try cradling the PDA without Outlook running (if Outlook is already running with the wrong profile you might get a message like this).

Or if your Outlook profile is password-protected like it suggests, remove the password (I'm not sure where that is set).

You can manage Outlook profiles by going to Control Panel -> Mail, and clickng the Show Profiles... button. Looking at the settings (including data file locations) for each profile might give you some clues.

If none of the above helps, try deleting your ActiveSync relationships (is that the right word? I'm still asleep). Also try deleting all Outlook profiles. Then set things up again. Deleting Outlook profiles won't destroy your appointments etc., but you will have to find the right PST file and your email server settings in order to set up the new profile.

bigdave240

sar840t2 hit it on the head. You need to change the profile name on your home pc to the same as the one you use at work or wherever you set it up originally. I had the same problem. the pofile is set up in the control panel under mail on your pc.

safetyguy

Axim X30
Active Sync 4.2
Outlook 2002 SP3
Norton Antivirus 2006

Can only sync favorites, AvantGo, but NOT contacts and Calendar....get "Sync status is on the device" but these two files are empty.

Help
(please)

tRySt

ok im sorry i didnt add this before...

I dont use outlook for email. its not connected to any email server. when i removed everything and reinstalled on laptop i deleted any files associated with outlook. i even removed outlook express...hate it....
so my outlook would just be used for calander syncing and contacts syncing but not used for email.......IS THAT my problem or its it just being picky? please let me know if you can help. Thanks for everyones replies and help