activsync bogus entries

malcolm_pb · 02-20-07, 06:38 AM

when I sync my Axim with my laptop activsync inserts the same number of 'empty' entries as there are actual ones - every time! Have to delete them one by one by hand - boring
Any ideas to stop this?
activsync 4.1 outlook 2007:

Jogga · 02-20-07, 06:48 AM

Welcome to Aximsite

Can you be a little more specific about these empty entries; are these calendar entries or contacts?

malcolm_pb · 02-20-07, 07:32 AM

oops - they are all contacts malcolm

Jogga · 02-20-07, 08:11 AM

Originally Posted by malcolm_pb

oops - they are all contacts malcolm

Ok, and when you say empty, what exactly are you seeing in the Contacts window?

malcolm_pb · 02-20-07, 08:33 AM

they are all grouped together at the end and called 'unknown' - not under U

Jogga · 02-20-07, 08:41 AM

So, the Unknown is the name of these bogus contacts?

You're syncing with Outlook (not trying to sync with Outlook Express) and you elected to sync which way when you established the partnership? That is, did you elect to create entries on both devices or replace them?

At this point I suspect that there is either a problem with the Outlook address book (it has become corrupt) or Contacts on the Axim. The first thing to try is a soft reset on the pda. Try that and let us know the result.

malcolm_pb · 02-21-07, 12:10 PM

yes - did as you said and sync again resulted in the exact same problem
any further thoughts would be valued while I spend the next 30 mins deleting 'uknown' entries!
malcolm

Jogga · 02-21-07, 12:17 PM

These aren't Distribution lists are they?

malcolm_pb · 02-21-07, 12:29 PM

no - the file I import onto my laptop is a contacts.pst file ONLY there rae no funny entries in outlook on the machine - thye only seem to be created during sync