Activesync won't allow me to sync Contacts

adambravo · 02-26-07, 11:18 AM

Got a replacement X51v after my first one died under warranty (A12 ROM!). Connected and synced, but noticed this morning at work that my Contacts did not sync. I turned on Activesync on the Dell and went to Options, but the box to check to sync Contacts was greyed out. Don't know if I can do this at home, but I'm a bit worried. Anyone else know about this? I only have one partnership on the Dell, by the way.

Adam

valvestem · 02-26-07, 07:32 PM

On your PC AS dialog box go to TOOLS, OPTIONS, click on the word CONTACTS down near the bottom, so it is highlighted, then OK.

Cannibul · 02-26-07, 10:17 PM

What version of Outlook?

valvestem · 02-27-07, 08:36 AM

If you're talking to me, I am using what came on the Dell Axim CD, Outlook 2002 I believe it is. It replaced Outlook Express that originally came with the PC. I actually liked Express better.

adambravo · 03-01-07, 11:04 AM

An update:
I'm running Outlook 2003 on XP Pro. When I first reconnected my Axim, the PC refused to sync at all--so I couldn't go into Tools/Options to check off Contacts. I ran the Outlook repair function and was able to reconnect...