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Old 03-13-07, 11:26 PM   #1 (permalink)
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Axim n00b here, disabled activesync?

Ok, I just got an Axim x51 (just arrived today!) and I was playing around with it, put some movies on it, generally had ActiveSync working fine.

I took a break and was playing Bubble Breaker and flipping through the device when message popped up saying something about ActiveSync (I didnt really read it but I think it had an "Activate" button"), not thinking I just hit the OK button, and got back to Bubble Breaker.

I went back to my computer and put my Axim in its dock, and it isnt connecting anymore.

Looking at recently used programs there was a thing called "Modem Link" and it has a status of "Inactive" I hit activate and get this message: "Unsupported or unavailable connection. Verify that your phone supports the selected connection and that the connection is not already in use by ActiveSync or another application"

What on earth did I change? How can I fix it?

Thanks for any and all help you can give me.

Last edited by ryodoan; 03-13-07 at 11:28 PM.
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Old 03-14-07, 06:42 AM   #2 (permalink)
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Have you tried a soft reset (push stylus into reset hole at the back)?
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Old 03-14-07, 06:53 AM   #3 (permalink)
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Originally Posted by ryodoan View Post
Ok, I just got an Axim x51 (just arrived today!) and I was playing around with it, put some movies on it, generally had ActiveSync working fine.

I took a break and was playing Bubble Breaker and flipping through the device when message popped up saying something about ActiveSync (I didnt really read it but I think it had an "Activate" button"), not thinking I just hit the OK button, and got back to Bubble Breaker.

I went back to my computer and put my Axim in its dock, and it isnt connecting anymore.

Looking at recently used programs there was a thing called "Modem Link" and it has a status of "Inactive" I hit activate and get this message: "Unsupported or unavailable connection. Verify that your phone supports the selected connection and that the connection is not already in use by ActiveSync or another application"

What on earth did I change? How can I fix it?

Thanks for any and all help you can give me.
check your connection settings and also your Bluetooth settings, if you have somehow added a modem and don't actually have one, or you have added a BT modem without Knowing it, you should be able to delete the settings.
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Old 03-14-07, 08:53 PM   #4 (permalink)
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Thanks for the replies.

When I got up this morning it was syncing fine, and when I got home from work, it was still fine, now, its starting to act up again.

The soft reset didnt do anything (I just tried it)

Also, I have bluetooth disabled, my wireless is disabled also and it still is not syncing...

I went into the "Modem Link" and they are all inactive (IR, USB, and Serial)

I am thinking there is a possiblity it might be my computer, so I am going to do a cold restart on it.
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Old 03-14-07, 09:05 PM   #5 (permalink)
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I've regularly had problems with synching but if leave it alone in the craddle eventualy it synchs. Also after it synchs it goes through the hole re-synch process about every 5 mins. I don't know what it is, I just gave up since it does eventually synch. Plus I transfer files by swaping out the SD card to my PC, its usually faster. I hope you get an answer or solve it.
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Old 03-14-07, 09:29 PM   #6 (permalink)
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well, as I was typing out my last post I was searching my brain to think of what I had done to get it to sync again. Every night I turn off my computer, and that was the only thing I had not tried. So I did a cold startup (shutdown for about a minute, then started it back up) and Viola! Sync works.

I am not sure what is up, but I think it has something to do with my computer not dropping the connection to my Axim when I pull it out of the cradle.
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Old 03-15-07, 08:06 AM   #7 (permalink)
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Originally Posted by ryodoan View Post
well, as I was typing out my last post I was searching my brain to think of what I had done to get it to sync again. Every night I turn off my computer, and that was the only thing I had not tried. So I did a cold startup (shutdown for about a minute, then started it back up) and Viola! Sync works.
I am not sure what is up, but I think it has something to do with my computer not dropping the connection to my Axim when I pull it out of the cradle.
AS is notorious for these sorts of problems, whack it in the cradle, sinks fine , pullit out, AS disconnects, put it back in AS does not recognise device. Not a problem just a bug. What version AS are you using?
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Old 03-20-07, 08:15 PM   #8 (permalink)
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Sorry for the huge delay in posts here, but its 4.5.0 build 5096
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