ActiveSync - Why has it taken so long for this category?
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Old 06-15-04, 03:02 AM   #1 (permalink)
imported_Mojo
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Cannot Synchronise Outlook Notes
If I select Notes from Options within ActiveSync I get the following error on sync'ing:

Microsoft Outlook
Synchronisation cannot be started because you are not able to log on to the network and access information.
Restart your desktop computer and synchronise again. If the problem persists, contact your network administrator.

The Inbox and Contacts from Outlook all sync fine. As soon as I add Notes to the sync process I get this message.

If I check "Resolve Items..." I get an equally informative message.

Information Type Not Synchronized
Items of one or more information types cannot be synchronized. Disconnect and reconnect your device.
To view all error and dialog boxes that require input, you must connect to this computer via infrared or serial/USB cable.

I've tried restarting my PC, reconnecting my iPAQ, deleting and setting up a new Partnership. Nothing seems to help...got me baffled!!!

I suspect it's something to do with Outlook security.

Any ideas?
System Setup:

Windows XP (SP1)
ActiveSync 3.7.1 (build 4034)
iPAQ 4150
USB cradle
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Old 06-15-04, 09:56 AM   #2 (permalink)
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You could have a corrupt .pst file. Look here for more information.

Also take a look at Chris De Herrera's Activesync troubleshooting guide located here.
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Old 06-15-04, 12:01 PM   #3 (permalink)
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Thanks, Ted!

Creating a new PST appears to have resolved the issue with Notes not sync'ing, however, I have a new issue now.
I'll post this as a new thread...
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