ActiveSync - Why has it taken so long for this category?
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Old 07-10-04, 07:30 AM   #1 (permalink)
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error 80004005
When I try to sync my PPC with my pc, I can sync favs and files but not callendar, inbox or tasks! It says that it cannot sync due to error 80004005! Also in outlook, the new button is disabled and I cannnot create a new anything! What does this mean and how do I solve it? (I have already reinstalled outlook!)
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Old 07-10-04, 07:44 AM   #2 (permalink)
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From Chris De Herrera's ActiveSync Troubleshooting Guide:
Quote:
If you get an error beginning with 80XXXXXX (where XXXXXX is any hexadecimal number) you have a corrupted record in Outlook. See ActiveSync - Identifying Unresolved Items to assist you with fixing this issue.
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Old 07-10-04, 08:57 AM   #3 (permalink)
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sorry for sounding thick....but....how do I fix the problem of the corrupted record?
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Old 07-10-04, 10:57 AM   #4 (permalink)
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Did you read the page from the link I posted? The second half of that page is Fixing Unresolved Items. It explains the steps to follow.
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Old 07-14-04, 10:24 AM   #5 (permalink)
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or i suggest try installing the active sync again? this happened to me several times alreasy. make sure your micrsoft outlook is 2002 or up
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Old 07-14-04, 03:08 PM   #6 (permalink)
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hi.

I found the problem and it was that because I hadn't activated outlook, (as it said the PID number was already in use as i was reinstalling outlook (usuall cráp microsoft)) it went into reduced functionality mode, and wouldn't do anything! Everythings working now!
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Old 07-14-04, 05:40 PM   #7 (permalink)
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Originally Posted by OOO
hi.

I found the problem and it was that because I hadn't activated outlook, (as it said the PID number was already in use as i was reinstalling outlook (usuall cráp microsoft)) it went into reduced functionality mode, and wouldn't do anything! Everythings working now!
Good to hear it!
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