error 80004005

OOO · 07-10-04, 07:30 AM

When I try to sync my PPC with my pc, I can sync favs and files but not callendar, inbox or tasks! It says that it cannot sync due to error 80004005! Also in outlook, the new button is disabled and I cannnot create a new anything! What does this mean and how do I solve it? (I have already reinstalled outlook!)

ikehiker · 07-10-04, 07:44 AM

From Chris De Herrera's ActiveSync Troubleshooting Guide:

Quote:

If you get an error beginning with 80XXXXXX (where XXXXXX is any hexadecimal number) you have a corrupted record in Outlook. See ActiveSync - Identifying Unresolved Items to assist you with fixing this issue.

OOO · 07-10-04, 08:57 AM

sorry for sounding thick....but....how do I fix the problem of the corrupted record?

ikehiker · 07-10-04, 10:57 AM

Did you read the page from the link I posted? The second half of that page is Fixing Unresolved Items. It explains the steps to follow.

rqnaguiat · 07-14-04, 10:24 AM

or i suggest try installing the active sync again? this happened to me several times alreasy. make sure your micrsoft outlook is 2002 or up

OOO · 07-14-04, 03:08 PM

hi.

I found the problem and it was that because I hadn't activated outlook, (as it said the PID number was already in use as i was reinstalling outlook (usuall cráp microsoft)) it went into reduced functionality mode, and wouldn't do anything! Everythings working now!

whitelyt · 07-14-04, 05:40 PM

Quote:

Originally Posted by OOO

hi.

I found the problem and it was that because I hadn't activated outlook, (as it said the PID number was already in use as i was reinstalling outlook (usuall cráp microsoft)) it went into reduced functionality mode, and wouldn't do anything! Everythings working now!

Good to hear it!