Hi,

ActiveSync has suddenly stopped working. I have never had problems before, but now get when I try and sync I get this message.

"Synchronization cannot complete successfully. Disconnect and try again. If problem persists, use ActiveSync Troubleshooter."

I have tried checked that the repl.dat file is there and I am not using Outlook.

Any ideas would be much appreciated!

Thanks

Hi Huc - welcome to the site

Are you using Outlook or not? - I couldn't decide what you were saying

What are you trying to sync?

Have you tried to create a new partnership?

To do this:

- Open Activesyn without your ipaq connected
- go to File>Delete Partnership
- KEEP you sync'd files (if you want to keep them)
- Follow the Wizard

Does that work?

Regards

Rob

  

Hi Rob,

Thanks for the welcome and thanks for the reply.

I have created a New partnership and this didnt seem to help. I am NOT using Outlook. I am trying to Sync notes, calendar, contacts and some basic word files.

Thanks,
Michelle

What are you tryin to sync your Notes, Calendar and contacts to if you are not using Outlook? as Activesync ONLY sync with Outlook.

There are some 3rd party [programmes that canbe used to sync to some other programmes, but yu need to let us know what programme you are using on your desktop?

Regards

Rob

  

Has sync ever worked? Every so often I too find it stops suddenly. I pop out the battery for a few secs and restore and all's well. Not sure what this has to do with AS but it works.

/los "I was a teenage net-random"

You've tried everything? Could you give a list of what you've tried? I've had a number of active sync issues over the last months and eventually solved them. Knowing what you've done would go a long way to helping. Here's a few ideas to start with...
Reboot your PC.
Soft reset your PPC
Reload AS (disconnect the cradle, load AS, reconnect the cradle)
Delete the partnership and start a new one
Open AS before you put your PPC in the cradle
Put your PPC in the cradle while powered

Usually some combination of the above will get AS working again.
Another issue I found was a ghost USB connection in the PC device manager. Reboot your PC, go into device manager and
View-> Show Hidden Devices
If you have multiple HP USB connections, double click the grayed out one and make sure it's not in use - it'll tell you in the dialog box. CLose the dialog and right click the entry and delete it. I found about a dozen different ghost connections throughout my PC.