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ActiveSync Why has it taken so long for this category?

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Old 03-21-05, 05:39 PM   #1 (permalink)
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Inbox fails to resolve conflicts

Hi,

Yesterday i made the mistake of falling out of the range of my WAP whilst activesync was in the middle of a sync (damned lifts/elevators). Sadly, when I went to re-sync this morning, I had a conflict in my Inbox. Clicking the 'resolve conflicts' link does nothing, it just says, '1 unresolved item', no matter how many times I click the link.

To make matters worse, there aren't any emails in the inbox that is being sync'd in the first place...

I've had a similar problem before with 'Files', but removing all directories on the device and re-syncing has resolved that one... Unfortunately, i don't think i can perform anything similar for the Inbox... Or can I?

Thanks,

Shane
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Old 03-22-05, 01:15 AM   #2 (permalink)
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Perhaps something in the trash folder on your PPC's email is causing this.
Has it been deleted or i mean is it empty?


Long shot, thought i'd throw it at ya till someone with a clue comes along.


Peace

WR
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Old 03-22-05, 06:13 AM   #3 (permalink)
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My suggestion would be:

If your PC has on it all the data that you need to be sychronised (i.e. emails, contacts etc) then I would uninstall Activsync, then re-install it. If you still get the problem then hopefully by then someone else will have come up with another suggestion...
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Old 03-23-05, 02:32 AM   #4 (permalink)
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Nope, wasn't the trash/deleted items That only left the re-install (which i dread because it inevitably means a reboot and that means closing down my development environment...)

Luckily, everything i needed to sync was on my desktop, so I went for the re-install. I tried to just install over-the-top of activesync first, but sadly, that didn't work. It seems to remember everything (even though i said blow it all away, damned registry ).

So, uninstalled and re-installed (which meant a reboot) and set everything up again. Thankfully, the re-sync went ok and everything sync up correctly again. Thanks for the suggestion...
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Old 03-23-05, 03:04 AM   #5 (permalink)
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Glad you got it sorted out in the end
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