I need ( or want ) to start over with Active Sync. How can I delete all references to it on the XP computer and then reinstall. When I just uninstall and reinstall it seems to "keep" some settings. I have tried to search this answer but I am on a ship in Alaska and the satty connection makes dial up seem like DSL !! So apologies !! Could someone point me in the right direction.

Regards and thanks

To completely uninstall ActiveSync.

Unplug the cradle.

Go to: Control panel> add/ remove programs and uninstall Activesync

Then go to C:\program files\ and delete the Activesync directory.

Then go to C:\Documents and Settings\username\Application Data\Microsoft\ and delete the ActiveSync directory.

Reboot your PC

If you have a registry cleaner you could run it here - but it shouldn't be necessary. If you do run one reboot your PC afterwards.

Perform a soft reset of your iPaq

Install Activesync and follow the instructions.

Plug-in the cradle (without the PPC in it) - let windows find the new hardware

When on the blank Desktop place your iPaq in the cradle and follow the wizard.

Hope this helps.

Regards

Rob

  

right on the money!