I have 5 iPAQ's on one computer. One of them got reset. Now when I try to redo the relationship to restore it keeps telling me I need to setup a realationship. If I name it the same it tell me I can't use that name it allready exist's. I tried to make a new relationship but I can't get the contact to get over to the new account

You should be able to sign in as a "guest" in activesync and then then when you sync it will re-establish the partnership.

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You have to delete the existing partnership first.

Will it delete the contacts when I delete the existing partnership
I do not have a backup other than another profile ( partnership )

The contacts are stored in your Outlook so you shouldn't have to worry about deleting the partnership in AS affecting your Outlook.

Or you can also rename your iPAQ, in the settings menu, to something completely different if you want to be absolutely positive.

But yeah.. delete the partnership, its the easiest thing to do.

Blueradish's suggestion is better than deleting the existing partnership if you are doing an ActiveSync restore. Establish a guest partnership and restore the appropriate backup and once it finishes, it will let you use the existing partnership and device name.

-Ike-

     

I am having the same problem but cannot find the option to 'delete a relationship' nor can I sync as a guest, so could someone run thru the steps for someone on an hp 2410 and AS 3.7.1,

thanks,Shumit

Same problem here. I just did a hard reset on my H5450 and I have reinstalled much of my software but I can not get the Contacts, Calendar and Tasks to synch. How do I get this setup reconfigured?

There is only one Ipaq on this computer.

Thanks
Jordan

I no longer have ActiveSync 3.7.1 but I don't think this has changed. Open ActiveSync on the PC (you shouldn't have the iPaq connected). Select File, Delete partnership. It will delete the partnership that was last connected (you can select a different one by selecting File, Mobile device before the delete).

-Ike-

     

I am able to get synched, but I am unable to get the Calender Contacts and Notes synched. When I am setting up the synch functions It does not have a check next to it to activate these option for synching under the "Mobile Device" column. Under the "Desktop Computer" column it shows not installed for these databases.

Whats wrong, how do I fix this?

Thanks
Jordan

Do you have Outlook on the PC? Is it running? Try it both ways.

-Ike-

     

Ive tried both ways and it still has no check boxes next to it when I try to choose these items to synch.

And you do have Outlook (not just Outlook Express)? The only time I've seen these without check boxes is when the PC did not have Outlook installed or no Outlook profile (meaning it is installed but had never been opened).

-Ike-

     

Yes the program I have is outlook not the express version, I also never had a problem before the hard reset.

Jordan