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ActiveSync Why has it taken so long for this category?

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Old 09-26-06, 05:19 PM   #1 (permalink)
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AS 3.8 connect to internet

When conencting a PDA through AS does it still physically connect to the network, so in other words, if mac address filtering is enabled, does the PDA's mac address need to be added to the allow list?

I am only asking because here at university I cannot connect my PDA to the internet and you have to register a mac address for my PC. I can register a second one but it will cost me £10 so I only want to do it if it will work.

Also, does AS 4 work in the same way as I am getting a wm5 device (HTC P3300) when it is released and so if it doesn't I can hold off a month and won't have to register a second mac address.

Thank you in advance, I hope it is clear but don't hesitate to ask for more information.
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Old 09-26-06, 06:09 PM   #2 (permalink)
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When using AS via USB cradle, no you would not need to register an additional MAC address, as the device is subordinate to your PC (in fact, under XP and 2000, it will appear as MOBILE DEVICE under your MY COMPUTER listing in File Explorer) and does not use it's network card (thus no MAC Address).

If you connect to a Wireless Access Point via WiFi network card (internal to your PDA, or an external card), then yes, it will have a MAC Address that you will need to register it. (sorry!)
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Old 09-27-06, 03:11 AM   #3 (permalink)
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Hmm, that's kind of the answer I was expecting really. So there is no real reason for it to not connect to the internet via AS then. It is set up exactly as it was at home and worked fine there but as soon as I get here, no interenet via AS. Is there anywhere to enter a proxy address, this maybe the problem as I had to configure everything with the uni's proxy?

Also, non PDA related, but could be slightly linked, maybe, MSN now no longer appears away after 10 minutes, even though it is ticked to do so. This too worked fine at home. No new software has been installed for either problems.
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Old 09-27-06, 06:40 AM   #4 (permalink)
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What Elrendhel said is correct, so the only explanation for your problem that I can think of is that there is a setting on your PC that is preventing internet access. Are you using your PC from home, or one provided by the University?
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Old 09-27-06, 07:19 AM   #5 (permalink)
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Home PC, with only proxy settings changed for IE, Firefox, Skype, Pando and uTorrent. Nothing else has been changed, which is why it is very odd.
I thought it would be a simple connect to AS and have internet access. The only thing that has changed is that there is mac address filtering. I had it enabled at home but my PDA's mac address was on the list and everything worked.
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Old 09-27-06, 10:53 AM   #6 (permalink)
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A good solution in these kinds of situations is to continue with your registration of your PC's MAC Address, then obtain a Wireless Router that supports straight DHCP in addition to PPOE and PPTP. Then you set the router to emulate your PC's MAC Address, and then you can hook all of your stuff to the Wireless Router without having to worry about registering additional devices...
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Old 09-27-06, 10:57 AM   #7 (permalink)
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In-so-far as why you can't connect to the internet on your home PC at school, please check your Network Card settings (make sure it's set to WORK), and then check the Select Networks option and make sure both are also set to WORK (aka "My Work Network").

Lastly, if you didn't have proxy settings at your home network, then you should remove the proxy settings on campus as well.
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Old 09-27-06, 11:11 AM   #8 (permalink)
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My PC connects perfectly, I added the mac address and nothing is wrong with that. I am talking about my PDA getting internet access through AS and my PC.

When connecting to the network via a wireless hub it conencts but cannot access the internet. I changed it to work and it asked me to enter a proxy, I entered the universities proxy and then just came up with page cannot be found error, classic mac address filtering error, if the mac address isn't on the list. This is the same response as I get with AS, it sync's, it just doesn't give internet access.

Elrendhel, if only it was that easy, if I could remove the proxy from the university, I would have, but it is sort of their policy and the only way to conenct to the interent!!
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Old 09-27-06, 12:15 PM   #9 (permalink)
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Quote:
Originally Posted by RICOUK
My PC connects perfectly, I added the mac address and nothing is wrong with that. I am talking about my PDA getting internet access through AS and my PC.
But you haven't stated the medium of the connection. Is it USB cradle, wireless connection (WiFi, BlueTooth, IR, etc)? The presumption is USB cradle, but you can always connect in the other ways mentioned above...

Quote:
Originally Posted by RICOUK
When connecting to the network via a wireless hub it conencts but cannot access the internet.
Who owns this wireless hub? You? Or the university?

If it's yours, then this wireless hub will also have it's own MAC address that needs to be identified, and hopefully it can be re-programmed to emulate your PC's MAC Address (as suggested in my 08:53a posting).

If it's the Universities, then it makes sense that you can't connect, because it's detecting your PDA's MAC Address and not recognizing it, thus preventing you from access the network.

Quote:
Originally Posted by RICOUK
Elrendhel, if only it was that easy, if I could remove the proxy from the university, I would have, but it is sort of their policy and the only way to conenct to the interent!!
No, I'm not talking about removing the uni proxy. I'm talking about removing the reference to it on your PDA. You should not need a proxy statement on your PDA if you are using a USB Cradle connection thru your PC.

The only time you should need a proxy setting on your PDA is if you are attempting to connect to a uni Wireless Access Point directly via the PDA WiFi connection...
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Old 09-27-06, 12:26 PM   #10 (permalink)
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Right, basically, when conencting to AS it is through USB, directly conencted to my mobo.

The hub is mine and we know it works because my mate can connect his xbox 360 and his PC at the same time through it (has registered both mac addresses) so it works perfectly.

Lets forget about the wifi side, that will work if I register the mac address. The problem I want sorted is why, at home connecting to the internet via AS (with the USB cradle direclty conencted to my mobo) it worked perfectly, now at uni, with absolutely no settings changed regarding AS, I cannot connect to the internet via AS (with the USB cradle direclty conencted to my mobo).

I think I will just register the mac address and see what happens, if it doesn't work, they at least have a wireless network on campus so it won't be a complete waste.
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Old 09-27-06, 12:39 PM   #11 (permalink)
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If you entered the Proxy settings to allow it to work on the WiFi side, then you've now prevented it from working successfully to connect via AS (thru your USB Cradle on the PC). You must remove that Proxy setting in order to get the USB Cradle connection to work.
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Old 09-27-06, 12:57 PM   #12 (permalink)
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I know, all proxies are gone, I only did that for a short time to test it, no harm tested and messing about. So I am back to home settings when it worked perfectly but does not work here. Don't worry about it anymore but thanks for trying.
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Old 09-27-06, 01:01 PM   #13 (permalink)
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Sorry we couldn't work it out for you. Maybe next time!

And you are welcome!
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Old 11-08-06, 04:29 AM   #14 (permalink)
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Sorry to bring this up again but I am getting somewhere (at last)!!!!
I got my new PDA and updated to AS4.2.
I have managed now to get my PDA connected to the network but I can only get internal sites to display (as in, everything before the proxy, such as the uni's website.) Does anyone know how to set up a proxy properly on a wm5, I have tried everything in the connection manager, but at best I get the error, "The page cannot be found as the connection was lost."
Anyone have any ideas?
This would be a great help if the did.

Thank you in advance.
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Old 11-08-06, 06:44 PM   #15 (permalink)
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Apologies, but WM5.0 is not my strong point (don't have any WM5 devices to learn on).

But, if you can connect to UNI intranet sites, then clearly your wireless is now working fine, and the trouble now is obviously limited to just the need to build a proxy config, then you should be fine.

I'll defer to someone else with WM5 knowledge, they may be able to walk you thru the ropes...
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