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ActiveSync Why has it taken so long for this category?

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Old 04-19-05, 07:56 AM   #1 (permalink)
jonnyquest
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Add/remove dialogue box keeps opening!!!!

For some reason, lately, the add/remove dialogue box opens whenever I run ActiveSync. Previously, it only opened when I was installing software, now everytime I sync! It's a pain.
Any ideas why this is happening and how to correct it?
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Old 04-19-05, 08:00 AM   #2 (permalink)
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It happens because you started installing something but didn't finish the installation. Have you tried just clicking No/Cancel, etc.? (can't check this myself as I'm on mobile)
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Old 04-19-05, 09:38 AM   #3 (permalink)
jonnyquest
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Originally Posted by Gigi
It happens because you started installing something but didn't finish the installation. Have you tried just clicking No/Cancel, etc.? (can't check this myself as I'm on mobile)
I can hit Cancel or OK, but only after it goes through the process of "retreiving data from the device". It's just an annoying unnecessary step.
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Old 04-19-05, 09:44 AM   #4 (permalink)
socpsy
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Have you installed software using another pc (other than the one you typically use to sync)?

I had the same thing happen (if I'm remembering correctly). I installed software from another pc (at home) and my pc (work), from which I usually sync, got confused. I uninstalled the software and installed from my work pc and all was fine.


Last edited by socpsy; 04-19-05 at 09:50 AM. Reason: tried to make the post understandable :grin:
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Old 04-20-05, 09:50 PM   #5 (permalink)
jonnyquest
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The problem is solved. I installed a new program and that seemed to have cleared whatever was trying to install. I think you're right Gigi, I aborted an install and ActiveSync was still trying to connect. :)
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