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Old 06-10-05, 12:25 PM   #1 (permalink)
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Question Syncing E-Mail Inbox

It was necessary for me to do a hard reset on my Axim X5 the other day. I synced with my desktop as well as data backup to SD. Everything restored fine after the reset with the exception of my Inbox. My desktop only has e-mails from the past two days but my Axim has all of them there. When I sync it does not sync them from Axim to desktop. I am sure it is something simple but I have not been able to find a post about it here but that's not to say there isn't one. Any help would be greatly appreciated. I don't want to lose these.
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Old 06-10-05, 01:39 PM   #2 (permalink)
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Do you have your rules set to update pc from this device?
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Old 06-10-05, 01:50 PM   #3 (permalink)
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Originally Posted by barrowsh
Do you have your rules set to update pc from this device?
I contemplated those three options but was unsure. It is set to "Leave the item unresolved". Would I want to change it to "Always replace the item on this computer", sync my Axim and PC, and then change back to "Leave the item unresolved"? What should my default be?
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Old 06-10-05, 02:00 PM   #4 (permalink)
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Originally Posted by awilkes3
I contemplated those three options but was unsure. It is set to "Leave the item unresolved". Would I want to change it to "Always replace the item on this computer", sync my Axim and PC, and then change back to "Leave the item unresolved"? What should my default be?
To take them one at a time:
Leave the item unresolved; if there is a conflict between what you have on your pc, and axim then it does nothing.

Always replace item on this computer; what ever you have on your axim, it replaces on your pc. (might be bad if you change a calander entry on your pc but don't change it on your axim, when you sync it will be gone)

Always replace the item on this device; what ever you have on your pc, your axim gets a copy of.

In this case, I would update the item on your pc, that will get your e-mails back, and then you have to decide, do you want your axim to have a copy of what you have on your pc, or do you want your pc to have a copy of what is on your axim? You can leave it to leave the item unresolved, but unfortuntley it won't tell you what the item is, so you will have to hunt to figure it out.
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Old 06-10-05, 03:36 PM   #5 (permalink)
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OK, it must be something else. I changed the setting to put my Axim info on my desktop and manually synced just my Inbox. It still has not moved the e-mails from my Axim to my desktop. But new e-mails on my desktop are going onto my Axim. I am stumped!!
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Old 06-10-05, 04:35 PM   #6 (permalink)
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OK, on your e-mail settings did you select the folder where you may have the e-mails stored? or are they all in your inbox?
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Old 06-10-05, 04:51 PM   #7 (permalink)
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Originally Posted by barrowsh
OK, on your e-mail settings did you select the folder where you may have the e-mails stored? or are they all in your inbox?
They are all in my Inbox. I got on Dell chat again and they said to do another hard reset. So I am trying to decide if I should do that or use that as a last resort.
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Old 06-13-05, 08:17 AM   #8 (permalink)
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If you do, don't forget to do a backup first, and save time later.

I am not sure if that will help, but it is worth a try, I am out of suggestions..if everything is set correctly, then it should be moving e-mails from your Axim to your PC.

Good Luck,
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