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Old 08-04-05, 12:09 PM   #1 (permalink)
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ActiveSync 3.8 install problems or do I just get another product?

OK, I give....

On a bare-metal restore, I was able to install ActiveSync 3.7.1. However, after installing other software (including ReplayMusic), I tried to install ActiveSync 3.8. It starts, copies files to Temp, and then stops. The Task manager shows is_setup and Setup.exe are running, but nothing happens after that:

1. Any fix for this. Safe mode, and deleting temp files didn't help.
2. Is there anything better out there? Beyond the PIM functions, obviously I need to have something to install software to the device etc.
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Old 08-04-05, 12:14 PM   #2 (permalink)
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I appreciate this may be one of the most ridiculous replies ever, so feel free to throw wet sponges as required, but did you uninstall 3.7 first? I think that it's probably necessary to do that.

Failing that, I'd suggest re-downloading 3.8 and installing from that file you get. Current build is definately fine, as I re-downloaded and re-installed it myself last night.

Just a couple of random thoughts from a newbie - hope it helps.

JB
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Old 08-04-05, 12:44 PM   #3 (permalink)
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Not thtat rediculous, but yes, I did both a new download and an uninstall. I've also tried deleting temp directories and safe mode. None make any difference.
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Old 08-05-05, 09:10 AM   #4 (permalink)
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Originally Posted by jantypas
I tried to install ActiveSync 3.8. It starts, copies files to Temp, and then stops.
If your install progress bar stops at 92% for a while, then just leave it for about 5 min and it will sort itself out, if it isn't that, then I'm not sure

Tom
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Old 08-05-05, 01:29 PM   #5 (permalink)
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Originally Posted by DigitalThought
If your install progress bar stops at 92% for a while, then just leave it for about 5 min and it will sort itself out, if it isn't that, then I'm not sure

Tom
I've found it! With luck this will help someone else.

It seems ANY Applian Technologies product (Reply Radio, Replay Music, ....) does something to ActiveSync. Unstall all Applian Tech products and things work fine.
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Old 08-05-05, 10:15 PM   #6 (permalink)
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Originally Posted by jantypas
I've found it! With luck this will help someone else.

It seems ANY Applian Technologies product (Reply Radio, Replay Music, ....) does something to ActiveSync. Unstall all Applian Tech products and things work fine.
never heard of that one.
I have most of them loaded and have had them from day one with no obvious problems. can you point me to where you found this?
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Old 08-06-05, 12:15 PM   #7 (permalink)
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Originally Posted by bigdave240
never heard of that one.
I have most of them loaded and have had them from day one with no obvious problems. can you point me to where you found this?
Applian Technologies also makes Replay MusiC (www.replay-music.com) and since Replay Radio was reported as a problem, I took a chance and figured this would be a problem as well.
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