stevenator65

If you use categories in Outlook and PI, and you use Active Sync 3.8 and wm2003se, then this poll is for you. If you use Agenda Fusion give us your input as well.

The question is this: When you assign categories to your contacts in Outlook, like Friend, Doctor, Business etc. do they appear correctly in PI - or AF?

stevenator65

I have found, for some reason, that my categories DO NOT always transfer over correctly. The categories always transfer over to PI's master category list, but when I look up contacts that are supposed to have a particular category assigned, they may not have it. This has caused me to doubt the integrity of PI. I emailed them and they blamed it on Active Sync. If that's the case then other people should have the same problem.

This thread describes my category problem in more detail.

AKAJohnDoe

The only reason Outlook is allowed to exist on my PC is because it serves as a third line of defense for backups. Which I have never had to use (yet). I maintain all my categories on the PDA. And, in fact, the PDA is the master copy in my usage for all PIM data except email, where Thunderbird is the master on the PC.

I did have an issue with inconsistencies between my PC-based master category list and the categories on my PPC PDA at one point and honestly cannot recall completely how I resolved it, but vaguely remember that I had to correct them on PC Outlook then force an overwrite to the PDA?

Perhaps the only way to know for sure would be to undetake a systematic and structured testing regimen where both the PC and the PDA were hard reset between each testing phase. Determining the permutations or combinations (or even the distinction between a permutation and a combination) necessary to adequately design such a series of tests is beyond my abilities on a Sunday evening.

Of those currently in Outlook, the categories are consistent with those on the PDA.

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sportster44

I'm having no issues, however my category list is pretty static.

stevenator65

Thanks AKA and Sportster. I have a feeling the problem has nothing to do with AS.