TonyV

Hi Guys, -
I've tried the 'Tech Support ' route, - and the PI forum, asked the same questions on both, but no joy

PLEASE - can someone give me some hints?

This is what I asked PI (WebIs) tech support.

Issue:
After clicking on a contact from the main list, I view their details, eg name , phone, address and catagory. in full screen - with notes below.

Thats great - but...

How do I add extra fields to view on this screen, - like customer ID and department?

Hardware: Dell x51v(5.0) Rom A08 - WM5

Desktop OS: Windows XP

Version: PI Rev 5 Build 574

Synch Software: ActiveSync 4.2
to which they replied

You can do that with WM5 devices - see the examples in the manual for details.

--
WebIS Support

Thanks for giving us the opportunity to help!

To which I replied:


Thanks - I can see how to add fields in the 'edit contact' screen, but not how to view these extra fields in the 'view contact' screen. - what page of the manual is this on?

Many thanks


to which I've had no reply. (4 days)

It's a real simple request, I've setup a Customer ID field, - and Id like to view it when I see the rest of the contact info, - without having to go into 'edit' and find the field. - is that too much to ask?

solara

Originally Posted by TonyV

Hi Guys, - I've tried the 'Tech Support ' route, - and the PI forum, asked the same questions on both, but no joy PLEASE - can someone give me some hints? This is what I asked PI (WebIs) tech support. Issue: After clicking on a contact from the main list, I view their details, eg name , phone, address and catagory. in full screen - with notes below. Thats great - but... How do I add extra fields to view on this screen, - like customer ID and department? Hardware: Dell x51v(5.0) Rom A08 - WM5 Desktop OS: Windows XP Version: PI Rev 5 Build 574 Synch Software: ActiveSync 4.2 to which they replied You can do that with WM5 devices - see the examples in the manual for details. -- WebIS Support Thanks for giving us the opportunity to help! To which I replied: Thanks - I can see how to add fields in the 'edit contact' screen, but not how to view these extra fields in the 'view contact' screen. - what page of the manual is this on? Many thanks to which I've had no reply. (4 days) It's a real simple request, I've setup a Customer ID field, - and Id like to view it when I see the rest of the contact info, - without having to go into 'edit' and find the field. - is that too much to ask?

After you've added the extra field(s) to the contact, tap and hold the field and select to Always Display.

TonyV

Originally Posted by solara

After you've added the extra field(s) to the contact, tap and hold the field and select to Always Display.

- Thanks Solara - but thats NOT the view I'm trying to edit, - the summary view shown when you click once on a contact in the list of contacts - gives basic details BEFORE you click EDIT and go to the edit screen.

I dont need to edit the info again, - I just want to view certain fields in the summary view. -

have I been able to explain it better?

Thanks for trying - Tony

solara

Hmm, right. PI automatically displays SOME of those additional fields but not others. It displays Deptartment and Assistant for example but not Gov ID or Customer ID.

I can't see how to either...hmm now PI won't let me delete the new fields or the data.