Blkngold

OK, I have been using HTTPMail provider for a while I have the Hotmail Plus service and it was working fine but now when I tell my X51V (WM5) to send/receive mail, it attempts to do that but then I get an error message:

"Messaging
Downloading a message failed. If you are reading it, please close the message and try again. "

I don't have any emails opened at the time. I even made sure I didn't have any other programs opened to find out if that made a difference but still nothing. I get the same message.

I have done a soft reset on the PDA and removed/reinstalled the program but I still get the message. I even rebooted the PC (XP SP2 w/Outlook 2003) but nothing has changed. I am thinking its something simple but I can't figure it out. Any suggestions?

buzzzqwert

I've had occasional problems with HTTPmail and Hotmail and usually resolve it by deleting Hotmail on my PPC and then reenter it as new. I don't know if that will help your problem but it's a simple enough solution if it works.

Blkngold

Did you mean to delete the hotmail program on the PPC or delete the hotmail folder in Pocket outlook?

I tried to delete the folder within Outlook thru manage folders but the delete command is grayed out.

buzzzqwert

On my PPC I would open mail, go to the bottom toolbar and click on accounts > accounts and then highlight and delete HTTP. That leaves me with Outlook only. Then I would add HTTP as if it were a new account. It may work for you...it may not.

dragomia

Originally Posted by Blkngold

OK, I have been using HTTPMail provider for a while I have the Hotmail Plus service and it was working fine but now when I tell my X51V (WM5) to send/receive mail, it attempts to do that but then I get an error message: "Messaging Downloading a message failed. If you are reading it, please close the message and try again. " I don't have any emails opened at the time. I even made sure I didn't have any other programs opened to find out if that made a difference but still nothing. I get the same message. I have done a soft reset on the PDA and removed/reinstalled the program but I still get the message. I even rebooted the PC (XP SP2 w/Outlook 2003) but nothing has changed. I am thinking its something simple but I can't figure it out. Any suggestions?

That message is not comming from HTTPMail Provider. Most probably you have chosen the wrong service type when you configured your account. Go to Tools -> Options -> Accounts, delete the offending one and create your hotmail account from scratch. The config guide is here: http://www.pocketgear.com/software_detail.asp?id=9539

Adrian