Graham2456

I have been trying "spb time" because I need a world time facility. I have family in Brisbane and Sydney and I don't like to call them at an inconvenient time.
It seems that the program doesn't realise that Brisbane doesn't use daylight saving and shows it as the same time as Sydney.
I was wondering if anyone else has noticed this?

Box

I've not used it myself, but have to say, can't you just add or subtract a hour in your head. Sorry I know that's not the point but couldn't resist.
On an unrelated but possibly relivant note, how do you call home, have you tried Jajah.com even my 80 year old parents can use it, and do sometimes more often than I would like.

Graham2456

Originally Posted by Box

I've not used it myself, but have to say, can't you just add or subtract a hour in your head. Sorry I know that's not the point but couldn't resist. On an unrelated but possibly relivant note, how do you call home, have you tried Jajah.com even my 80 year old parents can use it, and do sometimes more often than I would like.

I can add and subtract the hour but as you say that's not the point. It should work properly.
Unrelated: I normally use Skype and when the connection is lousy (often) I just call using Skypeout. Always works well and is so cheap it doesn't matter.
I will have a look at "Jajah" now.

Denis Khitrov

Hello Graham2456

You are right, a number of AU cities have wrong timezone information.
We alredy fixed it, but new version is not released yet. If you contact me or our support we will send you and updated database that will fix this issue.
You could also visit spbclub.com forum for the support.

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Graham2456

I'm impressed, thats good customer support.
I suppose I should have gone straight to spb in the first place but I thought the problem may have been only with me.
I will contact "support" now. Many thanks.

Graham2456

Many thanks to spb support for solving my problem.
Excellent customer service.

mtgeorge

I use Spb Time primarily for US time zones and have been very happy with the product and support :approve:

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