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You could try this...I find it easiest...
Sync your Ax so you can access via desktop...Using Active Sync (On your desktop) go to Explore on the toolbar and go to the folder where you put it...Then simply drag and drop it to your desktop from there...
Also, FYI you can change your conversion settings in the Options tab of Active Sync so that your files are sent consistently...Desktop to Device and Device to Desktop...
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Worthington Career Services
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