Is there a problem with the power saving?

rjstep3 · 09-23-07, 12:09 PM

I just got the 3 "handy" programs - and loaded them on my Advantage. It started not to turn off after the 1 minute I had set in the settings. I rebooted and then fine. Then the problem returned.

I just loaded the same software on my i-mate Jasjar, and that machine now has exactly the same problem - and it was never there before.

Which of the 3 programs is causing this? Is it being addressed?

09-24-07, 02:14 AM

Originally Posted by rjstep3

I just got the 3 "handy" programs - and loaded them on my Advantage. It started not to turn off after the 1 minute I had set in the settings. I rebooted and then fine. Then the problem returned.

I just loaded the same software on my i-mate Jasjar, and that machine now has exactly the same problem - and it was never there before.

Which of the 3 programs is causing this? Is it being addressed?

Dear Customer,

Actually, this is the first time we get such a complaint !
Can you please help us find out which of the programs is causing this?
You can just simply uninstall them and install one at a time and check the behavior of the device until you find which application is causing this.

Regards,
DinarSoft Support

rjstep3 · 09-25-07, 10:39 AM

Originally Posted by DinarSoft

Dear Customer,

<snip>
You can just simply uninstall them and install one at a time and check the behavior of the device until you find which application is causing this.

Regards,
DinarSoft Support

I'll have a go - at the moment, the Jasjar is doing it, but the Advantage is not.

I'll report back.

thanks
rjstep3

PS Actually, these 3 programs are really useful, I don't want to lose any of them! They are so simple, but so effective, they should really ship with the original software.

rjstep3 · 09-29-07, 08:11 AM

Originally Posted by DinarSoft

Dear Customer,

Actually, this is the first time we get such a complaint !
Can you please help us find out which of the programs is causing this?
You can just simply uninstall them and install one at a time and check the behavior of the device until you find which application is causing this.

Regards,
DinarSoft Support

I think the problem is with Flexmail - if I have IMAP IDLE on, this seems to be the culprit as the constant processing checking for new mail seems somehow to keep the power switched on.

So the Handy programs are back on now, and everything is working fine.

thanks
rjstep3