regis.stration

See attached image. I think this happened as a result of flashing the updated ATT Fuze ROM a week ago. That's the only thing I can recall that changed.

Although the image is messed up, tapping the screen in the locations where the items are 'supposed' to be seems to work! I can select the 'options' space near the bottom and it (options screen) appears completely normal.

Any ideas?

Phone: ATT Fuze (HTC p4600)
ROM: Stock updated HTC/ATT Version 5.11.502.2 WWE

pmgibson

Originally Posted by regis.stration

See attached image. I think this happened as a result of flashing the updated ATT Fuze ROM a week ago. That's the only thing I can recall that changed. Although the image is messed up, tapping the screen in the locations where the items are 'supposed' to be seems to work! I can select the 'options' space near the bottom and it (options screen) appears completely normal. Any ideas? Phone: ATT Fuze (HTC p4600) ROM: Stock updated HTC/ATT Version 5.11.502.2 WWE

I have the same problem. Same ROM only it came installed -- just got my FUZE this week.

regis.stration

Originally Posted by pmgibson

I have the same problem. Same ROM only it came installed -- just got my FUZE this week.

FYI, as you can tell, there has been no response to this issue. I guess DinarSoft is not supporting this anymore. It's a great product too . . .

aedmunds7

Have you contacted DinarSoft Support yet?

DinarSoft

Dear Customers,

We're very sorry, but looks like we're not getting any notification from the forum whenever a new post is added.

For TapText issue, we have a fix for this, please contact our support support@dinarsoft.com to get an updated version of TapText.

Regards,
DinarSoft Support

pmgibson

Originally Posted by DinarSoft

Dear Customers, We're very sorry, but looks like we're not getting any notification from the forum whenever a new post is added. For TapText issue, we have a fix for this, please contact our support support@dinarsoft.com to get an updated version of TapText. Regards, DinarSoft Support

Many thanks and kudos to DinarSoft. I contacted support and gave them reference to this post. I received an email from them today with a CAB file that fixes the problem and instructions on installing it and importing my menu.

It's all working well now.

It took a few days (but I'm a programmer so I understand having to track down problems with software), but I basically sent a message to support and got back a fixed program. No excuses, no problems.

Again, thanks much. I hadn't really realized how much I use the program until I didn't have it.

Zaniax

I'm using TapText every day - at least ® :o

__________________

regis.stration

Originally Posted by regis.stration

See attached image. I think this happened as a result of flashing the updated ATT Fuze ROM a week ago. That's the only thing I can recall that changed. Although the image is messed up, tapping the screen in the locations where the items are 'supposed' to be seems to work! I can select the 'options' space near the bottom and it (options screen) appears completely normal. Any ideas? Phone: ATT Fuze (HTC p4600) ROM: Stock updated HTC/ATT Version 5.11.502.2 WWE

As per last post by 'pmgibson', an email to support got me a version that works as before! This issue is resolved. Thanks Dinarsoft.

alser

I have the same problem on my HTC Touch HD (Black Stone, T8282).

I can't send email to support@dinarsoft.com because my emails go back.

Can somebody help me.

Thanks.

regis.stration

Originally Posted by alser

I have the same problem on my HTC Touch HD (Black Stone, T8282). I can't send email to support@dinarsoft.com because my emails go back. Can somebody help me. Thanks.

Send me an email at regis.stration@gmail.com. I can send you the .cab they gave me.

hallhmik

I also have the display issue with tap text where the menu does not fill the available space, I have tried contacting dinarsoft but received no response.

It really is very frustrating when one has paid for a bit of software and then cannot get any response from the authors when reporting a problem.:(