Synchronization Error

khambati · 02-18-04, 10:39 AM

I have checked the forums and not found my answer yet.

Here's my situation.

Desktop : Windows XP with ActiveSync 3.7.1
Axim X5 with ROM vA04

My Axim will get connected but will give a message "synchronization error" in ActiveSync window. I can explore the Axim from the desktop using File>Explore etc because it's connected.

So, I figured it was something with outlook. I then deleted by outlook.ost file (thinking it was corrupted somehow). Then opened outlook and found that a new .ost file was created upon outlook synchronization. This made the AXIM synchronize again and everything was fine and dandy.

The next day, I got the error again.

Here's what I have found that works but it is very painful.

If I delete the .ost file and recreate it - it works but I don't want to do this everyday.

If I do a soft reset it works - but again I don't want to do this everyday.

Any ideas and help to resolve this issue would be appreciated.

Thanks,

Kozi

turalyon · 02-18-04, 10:44 AM

Hmm...definitely sounds like an Outlook syncing issue. What version of Outlook are you using?

khambati · 02-18-04, 10:46 AM

I am using Outlook 2000 SR-1

Kozi

turalyon · 02-18-04, 11:08 AM

Hmm...supposidly Activesync should syncronize with Outlook 2000, however works the best with Outlook 2002 or Office Outlook 2003. With your Axim Companion CD, it comes with Outlook 2002. I would definitely recommend upgrading. It shouldn't affect your current Outlook settings. :-)