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Old 01-22-05, 06:47 PM   #1 (permalink)
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Replace the Dell X5 CD - It is not readable

Hi Everyone,

I recently restored my laptop, and the activesync went with everything. I looked at the CD to install activesync, and now it is not readable by my pc.

Can I just install Activesync and work with it?

Or do I also need any drivers, etc.?

Is there a place for me to download the CD, or can anyone upload it for me as .iso?

Thanks in advance!!
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Old 01-22-05, 07:05 PM   #2 (permalink)
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ActiveSync is a ordinary ol' Micro$oft program and can be downloaded from their Microsoft Mobile website. Just install it and go through the drill. Not certain what the steps are, have done it several times. It works! :approve:
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Old 01-22-05, 07:06 PM   #3 (permalink)
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I had the same problem with the CD that came with my x50. I called customer services to have it replaced and was transferred three times before I asked to speak with a supervisor . The tech then tried to convince me that the supervisor was not very technical and would not be able to help . I insisted and spoke with a supervisor who had worse English than the three other people I had previously spoken with . He did send a replacement. All that being said, they will replace you companion CD. If you call you should speak with tech support and not customer service. That was the last place I would have been transferred when I insisted to speak with a supervisor.
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Old 01-22-05, 07:12 PM   #4 (permalink)
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Old 01-22-05, 08:13 PM   #5 (permalink)
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Thanks guys, so when I thought I did not need any additional drivers or anything Dell Specific to be loaded. Also there was nothing offered by DELL.

Thanks guys.
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Old 01-22-05, 08:38 PM   #6 (permalink)
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The X5 does have special USB drivers that you need to download (R55367.exe - USB driver for X5) from Dell downloads (ftp://ftp.dell.com/Handheld/). And, of course, you need Outlook on your PC to sync your PIM data with. That is not available as a download so if you don't have a copy, you'll need to buy it.
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Last edited by ikehiker; 01-22-05 at 08:40 PM.
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Old 01-22-05, 08:48 PM   #7 (permalink)
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Done..

Using just activesync only, and apparently no drivers are needed.

Thanks guys
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Old 01-22-05, 08:50 PM   #8 (permalink)
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Hello Ike,

I wrote above without refreshing, so I did not see your post.

Could it be possible SP2 comes with those drivers, because it just recognized and installed drivers and said "Axim X5 USB" and loaded up.

And I just installed UNO Death without any problems. ;)
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