Krenath

Under Start -> Settings -> Sounds & Notifications -> Notifications tab, there's a notification for

"Messaging: New e-mail message"

It has the option to play a sound, to select a sound to play, to display a message on the screen, and to flash the light for a specifiable interval.

However, no matter what I set this to, My X50V *NEVER* notifies me audibly that new mail has arrived.

Yes, I've definitely made sure that the sound isn't muted or turned down. It can make noises and play wav files. It just seems that Outlook isn't aware it's supposed to actually trigger this notification.

Has anyone seen this work? Does anyone know how to make it work?

rbrumpton

Bump...

Having the same problem here on my X30. Anyone know why it won't notify me of new emails?

I am syncing using Server Sync to Exchange 2003 over Wifi...When a new mail arrives, the only notification I get is my today screen shows an unread message...No sound, notification box etc etc

R

xmastatazx

has anyone gotten this fixed? im a big outlook user and need these features, i dont wanna keep going back to my home desktop to check for messages.

Originally Posted by Krenath

Under Start -> Settings -> Sounds & Notifications -> Notifications tab, there's a notification for "Messaging: New e-mail message" It has the option to play a sound, to select a sound to play, to display a message on the screen, and to flash the light for a specifiable interval. However, no matter what I set this to, My X50V *NEVER* notifies me audibly that new mail has arrived. Yes, I've definitely made sure that the sound isn't muted or turned down. It can make noises and play wav files. It just seems that Outlook isn't aware it's supposed to actually trigger this notification. Has anyone seen this work? Does anyone know how to make it work?

vinnielo

Is Outlook different to Messaging?

Gdio53

Have you enabled sounds for Programs? It's Start-Settings-Sounds & Notifications-Sounds.
There's two check boxes for Programs, see if they're checked.
Also verify the setting for Events.

Gary

xmastatazx

yes, program sound events are enabled, and for messaging, sound, pop up indication, and light is enabled!

outlook = messaging

Originally Posted by Gdio53

Have you enabled sounds for Programs? It's Start-Settings-Sounds & Notifications-Sounds. There's two check boxes for Programs, see if they're checked. Also verify the setting for Events. Gary

Gdio53

Originally Posted by xmastatazx

yes, program sound events are enabled, and for messaging, sound, pop up indication, and light is enabled! outlook = messaging

Ok, well then

Do you use sub-directories in your Outlook inbox? Do all your new emails go directly to the Inbox, or do you have rules set up that moves them to another folder after receipt?

Gary

xmastatazx

no rules setup at all, go directly into inbox

Originally Posted by Gdio53

Ok, well then Do you use sub-directories in your Outlook inbox? Do all your new emails go directly to the Inbox, or do you have rules set up that moves them to another folder after receipt? Gary

Krenath

Yeah, exactly the same setup as I have:

No filters.

No disabled sound effects.

And yet, nothing happens when I get new mail.

xmastatazx

guys,

i figured out the problem, after having 2 different units replaced thinking it was bad images, plus a given cracked screen.

the messaging problem is that under messaging, go to accounts, and go to your email account options, and choose to DOWNLOAD full body message instead of download ONLY headers.

i tested several times and problems resolved!

Krenath

There must be something else on top of that, because I've always been set to download full messages instead of headers.

That might have been the final piece of the puzzle on yours, but I must be missing a different piece somewhere.