mikisunshine

I've got an x30 I've been using with MS Reader for over a year now and have really had no problems. Of course now that I've said that, you know it's not true any longer. All of a sudden, I get the following when trying to open an ebook I recently bought from Amazon.com.

"This copy of the Microsoft Reader cannot open this title. You may not have the appropriate rights for viewing this content. If you are the rightful owner of this title, please try reactivating your Microsoft Reader. See help for instructions."

I downloaded 2.4 and I have already reactivated Reader on the PPC for the 3rd time. I even tried a different passport account to activate it but no go. I have no problem opening the book on my computer, it's only on my Axim that I can't. Can anyone figure out a workaround for this problem. I need the book on my PPC not on my computer! This is very frustrating! ARGH!!!

msreadergirl

Originally Posted by mikisunshine

I've got an x30 I've been using with MS Reader for over a year now and have really had no problems. Of course now that I've said that, you know it's not true any longer. All of a sudden, I get the following when trying to open an ebook I recently bought from Amazon.com. "This copy of the Microsoft Reader cannot open this title. You may not have the appropriate rights for viewing this content. If you are the rightful owner of this title, please try reactivating your Microsoft Reader. See help for instructions." I downloaded 2.4 and I have already reactivated Reader on the PPC for the 3rd time. I even tried a different passport account to activate it but no go. I have no problem opening the book on my computer, it's only on my Axim that I can't. Can anyone figure out a workaround for this problem. I need the book on my PPC not on my computer! This is very frustrating! ARGH!!!

Mikisunshine:

It sounds like you might have a corrupted/confused activation.

Give the following a try -

Cradle your device
Sync to your PC
Open Activesync
Go to Tools | Add/Remove Programs
Select Microsoft Activation
In the section at the bottom of the dialog Click "remove" or "remove all"
Click OK
Try Activating again.

If that doesn't work do these steps again and try with your other passport.

If that still doesn't work reply back to me and I will do my best to assist you further.

Sincerely,
Christine - Microsoft Reader Team