Thanks for the interest Box. :) Sorry I wasn't more specific. My problem is that I can not log in to my Passport/Windows Live ID account after updating my profile. For some time I have been trying to change my email address but for some reason it would not update and I always had to log on with my old email address.
About a month ago I was able to update my profile (or so I thought) but since changing my email address (which is my login) I haven't been able to access my account. Currently Microsoft Reader on my PC and PPC are able to access my DRM protected books.
My fear is that in the future I will not be able to access these books because I can not login to my Passport/Windows Live ID account. I do have my PPC activation saved so no worries there but if my PC crashes or I upgrade I'm hosed as I can't login to my account to renew my activation so that I can get to my books that I paid for.
I'm hoping that someone else has had this experience and can offer a solution to get back into my account or can refer me to someone at Microsoft that will be able to help me. I've googled this topic and read a lot material, followed the self help tutorials online, etc. but can not get into this friggin' account.
At this point neither of my login/email addresses are even recognized as I tried to have my password emailed to me and I tried several variations of each account on the possibility that I mistyped the address and from several different PC's. Hopefully this fully explains the nature of my issue.