mharoun

Folks,

I have an AXIM x5 with Pocket PC 2002. MS Reader was never activated on this device. When I try to activate the product I get a blank screen in the IE window.
(when try to browse to: http://das.microsoft.com/activate, the browser redirect to: http://das.microsoft.com/reader/ with a blank page)
I have no problem surfing the net with my PDA. I updated to MS reader v 2.4 today but I still have the same problem. Cleared cache and cookies > same stuff.

Any advice?

MH

Don't Panic!

I believe you have to do it from a PC now.

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Bobby
42
Soft-reset is our Friend :

Gigi

Bobby's right. The instructions indicate that you need to connect your device to your PC via ActiveSync, and go to the activation page (http://www.microsoft.com/reader/info/activation.asp) on your desktop to activate it.

BTW, welcome to ActiveSync.

Moved to Ebooks.

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Albert Silver

I can only activate it if I install to the Main Memory. If I install anywhere else, activation fails.

Albert

msreadergirl

MH:

From your post it is unclear as to whether you are attempting to activate directly from your device. If this is so please try it from the desktop. If you are currently attempting this from the desktop please try the following:

Open Internet Explorer
Go to Tools | Internet Options
Click on the Security tab
Click on the button "Custom Level"
Go to the section marked "ActiveX Controls and Plug-ins"
For each entry in this section either mark it as "prompt" or "enable"
Close your browser window
Open a new browser window and navigate to
http://das.microsoft.com/activate/en-us/activate.asp?
Attempt to go through the activation process

If your issue persists please respond back and I will do my
best to help you resolve this issue.

Sincerely,
Christine - Microsoft Reader Team

Rishad

Originally Posted by Albert Silver

I can only activate it if I install to the Main Memory. If I install anywhere else, activation fails. Albert

mines on SD.. activated fine from PC.

Originally Posted by Gigi

BTW, welcome to ActiveSync.

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Gigi

Originally Posted by Gigi

BTW, welcome to ActiveSync.

Originally Posted by akheron

You know what I meant! ( )

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drj400m

Well I am having the same problem. I get the reader on the SD card but when I try to activate it states "You have an older version of Pocket PC which does not support Activation. Activation requires Pocket PC 2002 or later."
Any help would be greatly appreciated.
I am trying to activate from PC with PPC on active sync.
Jeff

Rishad

Try this..

1. install reader to main memory.
2. activate it from desktop.
3. uninstall reader from main memory.
4. re-install reader in your SD.
5. Fix shortcut.

.. its worth it to move reader to SD since it takes about 2MB of your precious RAM.

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drj400m

I give up!! I have downloaded the MS Reader to main memory, BIS and stoarage card and each time I try to activate it gives me the same line as I posted earlier I guess I'll just keep reading hardcovers!!!!??#?%?
jeff

Rishad

Originally Posted by drj400m

I give up!! I have downloaded the MS Reader to main memory, BIS and stoarage card and each time I try to activate it gives me the same line as I posted earlier I guess I'll just keep reading hardcovers!!!!??#?%? jeff

Whats your PPC windows and ROM version?

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kriswilliams03

I couldn't get it to install to SD card either. I have tried uninstalling, cleaning out the dead stuff with Memmaid, soft-resetting, then reinstalling into main memory and the blankedy-blank thing keeps installing to SD card. And of course, it won't activate from there! Argh!

Kris

Rishad

hmm.. if you guys are having problems then look under you PC>activesync folder>MS Reader and find "msreader_arm.cab". move this file to your PPC and install it with cabinstl to your desired folder.

donno why you guys are having such problems.. did you follow the 5 s